Medical Emergency? Call 911 immediately | Non-Emergency: (555) 123-CARE

Get in Touch

Whether you're a new patient, existing patient, or have questions about our services, we're here to help. Contact us using any of the methods below.

Main Phone

(555) 123-CARE (2273)

General inquiries and appointments

Emergency Line

911 (Life-threatening emergencies)

For immediate medical emergencies

Email

info@healthfirstmc.com

General questions and information

Address

123 Healthcare Boulevard
Medical City, MC 12345

Main medical center location

Fax

(555) 123-4568

Medical records and referrals

Send Us a Message

⚠️ Important Notice

Do not use this form for medical emergencies or urgent health matters. Call 911 for emergencies or (555) 123-CARE for urgent medical needs.

Office Hours

Monday - Friday 7:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Emergency Department 24/7 Open
Current Status

Checking office hours...

Location & Directions

HealthFirst Medical Center

123 Healthcare Boulevard
Medical City, MC 12345

Landmarks:
  • Across from Central Park
  • Next to Medical City Hospital
  • 2 blocks from Main Street Metro Station
Parking Information
✓ Free parking available
✓ Handicap accessible spaces
✓ Valet parking (weekdays 7AM-6PM)
✓ Electric vehicle charging stations

Department Contact Information

Reach out to specific departments for specialized assistance

Appointments

Schedule, reschedule, or cancel appointments

Phone: (555) 123-APPT

Hours: Mon-Fri 7AM-7PM, Sat-Sun 9AM-5PM

Book Online

Medical Records

Request medical records and health information

Phone: (555) 123-RECS

Fax: (555) 123-4568

Email: records@healthfirstmc.com

Billing & Insurance

Questions about bills, payments, and insurance

Phone: (555) 123-BILL

Hours: Mon-Fri 8AM-5PM

Email: billing@healthfirstmc.com

Pharmacy

Prescription refills and medication questions

Phone: (555) 123-MEDS

Hours: Mon-Fri 8AM-7PM, Sat 9AM-5PM

Patient Support

General questions and assistance

Phone: (555) 123-HELP

Hours: Mon-Fri 7AM-8PM, Weekends 9AM-5PM

Patient Portal Support

Help with online patient portal access

Phone: (555) 123-TECH

Hours: Mon-Fri 8AM-6PM

Email: portal@healthfirstmc.com

Emergency Information

If you are experiencing a medical emergency, do not use this contact form or wait for a callback.

Life-Threatening Emergency

Chest pain, difficulty breathing, severe bleeding, unconsciousness

Call 911 Now

Urgent Medical Needs

Severe pain, high fever, persistent vomiting

Call (555) 123-CARE

When to Seek Emergency Care

• Chest pain or pressure
• Difficulty breathing
• Severe bleeding
• Loss of consciousness
• Severe head injury
• Signs of stroke
• Severe allergic reaction
• Suicidal thoughts

Find Us

Conveniently located in the heart of Medical City

Interactive Map

Use the buttons below to get directions to our medical center

Get Directions Call for Directions

Frequently Asked Questions

Quick answers to common questions

How do I schedule an appointment?

You can schedule an appointment by calling (555) 123-CARE, using our online booking system, or through the patient portal. We offer same-day appointments for urgent needs.

What insurance plans do you accept?

We accept most major insurance plans including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, Medicare, and Medicaid. Call our billing department to verify coverage.

Do you offer telemedicine appointments?

Yes, we offer secure video consultations for follow-up visits, medication management, mental health counseling, and certain types of medical consultations.

What should I bring to my first appointment?

Please bring a valid ID, insurance card, list of current medications, medical history, and any relevant medical records from previous providers.

How can I access my medical records?

You can access your medical records through our patient portal or by calling our medical records department at (555) 123-RECS. Some records are available immediately online.

Do you have an on-site pharmacy?

Yes, we have a full-service pharmacy on-site for your convenience. You can fill prescriptions, get medication counseling, and receive immunizations.

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